Privacy policy

Effective Date: July 2026

At Sheds Ahead Limited (“we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, place an order, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

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1. Company Information

Sheds Ahead Limited

Registered Address:

44 Endeavour Close
Port Talbot
SA12 7PT
United Kingdom

Email: support@shedsaheadlimited.shop

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2. Information We Collect

We may collect the following information:

Personal Information:

* Full name

* Billing and delivery address

* Email address

* Telephone number

* Payment details (processed securely by our payment providers)

* Order history

Technical Information:

* IP address

* Browser type

* Device information

* Operating system

* Website usage data

* Cookies and analytics information

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3. How We Use Your Information

We use your information to:

* Process and deliver your orders

* Provide customer support

* Respond to enquiries

* Manage returns and refunds

* Improve our website and services

* Detect fraud and maintain website security

* Comply with legal obligations

* Send order updates and service communications

Where you have given consent, we may also send promotional emails about products, offers, and company news. You may unsubscribe at any time.

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4. Payment Information

We do not store your full payment card details.

Payments are processed securely by trusted third-party payment providers that comply with industry security standards (PCI DSS).

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5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

* Remember your preferences

* Keep items in your shopping cart

* Analyse website traffic

* Improve website performance

* Deliver relevant advertising where applicable

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some website functionality.

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6. Sharing Your Information

We never sell your personal information.

We may share your information only with trusted third parties where necessary, including:

* Payment processors

* Delivery and courier companies

* Website hosting providers

* Analytics providers

* Marketing service providers (where consent has been given)

* Legal or regulatory authorities where required by law

All third parties are required to protect your information appropriately.

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7. Data Security

We implement appropriate technical and organisational security measures to protect your information against:

* Unauthorised access

* Loss

* Misuse

* Disclosure

* Alteration

* Destruction

Although we take reasonable precautions, no method of internet transmission or electronic storage is completely secure.

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8. Data Retention

We retain personal information only for as long as necessary to:

* Fulfil your orders

* Provide customer support

* Meet legal, tax, and accounting obligations

* Resolve disputes

* Enforce our agreements

When no longer required, personal information is securely deleted or anonymised.

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9. Your Rights

If you are located in the United Kingdom or European Economic Area, you may have the right to:

* Access your personal information

* Correct inaccurate information

* Request deletion of your personal data

* Restrict certain processing activities

* Object to processing

* Withdraw consent where applicable

* Request a copy of your data (data portability)

* Lodge a complaint with the relevant data protection authority

To exercise your rights, please contact us using the details below.

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10. Marketing Communications

If you subscribe to our newsletter or marketing emails, you may receive updates about:

* New products

* Promotions

* Special offers

* Company news

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

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11. Third-Party Services

Our website may include links to third-party websites or services.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

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12. Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality.

Any updates will be published on this page with a revised effective date.

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14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: