Shipping policy
Effective Date: July 2026
At Sheds Ahead Limited, we aim to deliver your order as quickly and safely as possible. Please read our Shipping Policy below for information about delivery times, shipping areas, and order processing.
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1. Shipping Area
We currently ship within the United Kingdom only.
At this time, we do not offer international shipping.
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2. Processing Time
All orders are processed within 1–2 business days after payment has been received.
Orders placed on weekends or public holidays will be processed on the next business day.
If we experience a high volume of orders, processing times may be slightly longer. If there is a significant delay, we will contact you by email.
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3. Delivery Time
Delivery typically takes:
3–5 business days
Please note that delivery times are estimates and may vary due to factors beyond our control, including:
* Severe weather conditions
* Courier delays
* Public holidays
* High seasonal demand
* Remote delivery locations
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4. Shipping Costs
Shipping costs are calculated at checkout based on your order and delivery location, unless a free shipping promotion is being offered.
Any applicable shipping charges will be clearly displayed before you complete your purchase.
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5. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email.
Where available, this email will include tracking information so you can monitor the progress of your delivery.
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6. Delivery Address
Please ensure your delivery address is accurate and complete before placing your order.
We cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.
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7. Missed Deliveries
If delivery cannot be completed because no one is available to receive the order, the courier may:
* Leave the parcel in a safe place (where appropriate)
* Leave a delivery card with further instructions
* Attempt redelivery
* Take the parcel to a local depot or collection point
Please follow the courier’s instructions to arrange redelivery or collection if necessary.
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8. Damaged or Missing Items
Please inspect your order as soon as it arrives.
If your order is:
* Damaged during transit
* Missing items
* Incorrect
please contact us within 48 hours of delivery.
To help us resolve the issue quickly, please include:
* Your order number
* A description of the issue
* Clear photographs of any damage (if applicable)
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9. Delivery Delays
While we work hard to meet our estimated delivery times, delays can occasionally occur due to circumstances beyond our control.
We appreciate your patience and will keep you informed if we become aware of any significant delays affecting your order.
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10. Contact Us
If you have any questions about shipping or your order, please contact us:
Sheds Ahead Limited
Address:
44 Endeavour Close
Port Talbot
SA12 7PT
United Kingdom
Email: support@shedsaheadlimited.shop
Our customer support team is happy to assist you with any questions regarding your delivery.